What prizes should you put on your spin wheel? Ideas by business and real cost

A good prize brings the customer back. A bad one costs too much or excites nobody. Here's how to build yours.

9 min read•By the Boostigo team

Why your prizes make all the difference

A spin wheel at the counter or on the table grabs attention. But the prizes decide what happens next: does the customer play, come back to claim their prize, and does the operation stay profitable?

Key takeaway:

A good prize is used on a future visit, costs little but feels valuable to the customer, and sits next to a rare big prize that makes people want to spin.

The 3 rules of a good prize

1. It brings the customer back

A prize used on the spot is nice, then forgotten. A prize valid on the next visit creates an appointment: the customer returns and often spends far more than the prize is worth. That's the principle behind every effective loyalty program.

2. It costs little but feels like a lot

A coffee costs a restaurant a few cents, but the customer values it at menu price. An express treatment takes a beautician ten minutes, but it's listed at €20. Look for prizes with the biggest gap between real cost and perceived value.

3. A rare big prize makes people spin

A free meal, a free haircut, a €50 voucher: even with a low probability, a big prize visible on the wheel makes people want to play. Frequent small prizes make the experience rewarding; the big prize makes it exciting. That's the core of gamification.

Prize ideas by type of business

Restaurants and brasseries

  • A free coffee or tea on the next visit;
  • A free dessert or starter with a set menu;
  • A house aperitif for the table;
  • 10% off the next bill;
  • Big prize: a free meal for two.

Bars and cafés

  • A free hot drink;
  • A free sharing board with 2 drinks;
  • Extended happy hour for the winner;
  • Big prize: a round on the house for their table.

Bakeries and pastry shops

  • A free pastry;
  • A free baguette with a €5 purchase;
  • A free hot drink with the lunch deal;
  • Big prize: a free weekend cake.

Hair and beauty salons

  • A free treatment or mask at the next appointment;
  • 15% off a service of their choice;
  • A free travel-size product;
  • Big prize: a free haircut or facial.

Shops

  • 10% off the next purchase;
  • A free small accessory with a €30 purchase;
  • Early access to the sales;
  • Big prize: a €50 voucher.

Garages and auto centers

  • A free car wash;
  • A free fluid or tire pressure check;
  • 10% off the next service;
  • Big prize: free labor on an oil change.

Hotels

  • A free breakfast on the next stay;
  • A free late check-out;
  • A welcome drink at the bar;
  • Big prize: a free night.

How much does a spin wheel really cost?

Take a restaurant with a €25 average ticket, 100 players a month and a wheel where every spin wins. The figures below are a worked example, to adapt to your own costs:

PrizeProbabilityUnit costCost for 100 players
Free coffee40%€0.30€12
Free dessert25%€1.50€37.50
10% off the bill25%€2.50€62.50
Free aperitif8%€1€8
Meal for two2%€12€24
Total100%€144

That's €1.44 per player at most: this assumes every prize is redeemed, which never happens. On the other side, each winner who comes back for a full meal brings in a €25 ticket. Only a few returning winners make the operation clearly profitable.

Mistakes to avoid

  • Prizes that are too small: "5% off" excites nobody. A free product beats a token discount.
  • Prizes used on the spot: you give a gift without creating a new visit.
  • No expiry date: set a 2 to 4 week validity so customers come back soon.
  • Too many different prizes: 5 or 6 are enough. Beyond that, the wheel gets hard to read and redemption at the till gets messy.
  • Hidden conditions: show the conditions clearly (minimum spend, excluded days). A customer disappointed at the till won't come back.

To go further, our article on spin wheels in local marketing covers the setup step by step.

Rules to follow

An in-store promotional game must stay fair to your customers:

  • Make the game rules available (displayed or online);
  • State the expiry date and conditions of each prize;
  • Never make a prize depend on what a review says: every customer must stay free to share their opinion, positive or not.

Frequently asked questions

How many slots should the wheel have?

Between 6 and 8. You can repeat the same prize on several slots to tune the odds while keeping the wheel easy to read.

Should there be losing slots?

A wheel where every spin wins feels more positive: the customer leaves happy and with a reason to come back. To keep costs down, lower the value of the small prize rather than adding a losing slot.

How long should prizes be valid?

Two to four weeks. Short enough to create urgency, long enough for the customer to come back.

Try the wheel the way your customers will see it

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